8:15 – 8:55
Registration
plus coffee & refreshments
A first opportunity to experience our exhibition and networking pavilions and the culinary delights we have in store course of our Platinum Sponsor, MSHG.
9:00 AM – 1:15 PM – PLENARY
TITLE
SPEAKERS
DESCRIPTION
9:00 – 9:20
Conference Opening: Why Brave New World?
Andrew Hallam
General Secretary, ASPIRE
Romek Lubaczewski
Partner, CEE Shared Services Advisory Lead, PwC
Jola Gantkowska
Director of Operations, Global Client Service Centres,
Alexander Mann Solutions
Filip Walkowicz
Site Director, Akamai Technologies, Kraków
Session leads introduce their sessions and expectations for the day in the context of what the survey results tell us.
9:20 – 9:30
Official Welcome
Jacek Krupa
Marshal of the Małopolska Region
9:30 – 10:05
Brave New World: What the future looks like
Natalia Hatalska
Founder & Head of Foresight, Infuture
Moderator:
Filip Walkowicz
Site Director, Akamai
Exploration of the impacts of technology, demographics and other seismic shifts on the future.
10:05 – 11:00
i-Disruption: What it means for us?
Industry Leaders debate
Tom Acton
COO and Head of Strategy & Innovation for Global Operations, HSBC
Shibu Nambiar
SVP and COO, Genpact Europe
Steven Swietozielskij
Vice-President, CIMA
Przemek Roth
Head of Operations, Board Member
IAG GBS
Moderator:
Romek Lubaczewski
Partner, CEE Shared Services
Advisory Lead, PwC
Exploration of how technology is disrupting the way we do business:
- Impacts on the business models in industry verticals
- Impacts on the way we work
- Impacts on business services
- What’s next in the technology revolution?
- What should we be worried about?
11:00 AM – 11:30 AM – COFFEE BREAK
11:30 – 12:25
Racing the machine – we still need people, right?
Discussion panel
Andrew Wayland
Chief Technology Officer, Alexander Mann Solutions
Ruchir Verma
Head of Regional Finance Centres,
Zurich Insurance
Marcus de Vasconcelos
Director, International Assignments
Philip Morris International
Przemek Kadula
Founder & CEO, Talentplace.pl
Moderator:
Jola Gantkowska
Director of Operations, Global Client Service Centres,
Alexander Mann Solutions
Exploration of the impacts of technology and demographics on the workforce of the future.
- Exploring the millennial mindset
- Issues of engagement, motivation, retention and talent attraction in a technological age
- Impacts on organisational structure
- Workplace strategies and innovations
- Diversity and inclusion
- Global mobility and migration
- The human/machine interface
- Gamification
12:25 – 1:15
What will happen when robots steal our jobs? – a journey towards a new economics, a new politics and a new society
Keynote and Q&A
Paul Mason
Economist and Radical thinker.
Author of:
- Meltdown: The End of the Age of Greed;
- Why its kicking off everywhere: the New Global Revolutions, and
- Post-capitalism: a Guide to Our Future.
Exploration of the impacts of technology and demographics on the workforce of the future.
Taking as his premise the claim by cyberpunk author William Gibson that the future is already with us, but distributed unevenly, economist Paul Mason looks at how the future is already unfolding around us and what it means for anyone conducting business as usual.
1:15 PM – 2:15 PM – LUNCH
2:15 PM – 5:00 PM – BREAK OUT SESSIONS
THEMES
Session Leads and Keynotes
Break out 1
2:15 – 3:00
Break out 2
3:15 – 4:00
Break out 3
4:15 – 5:00
- Activity Based Working
- Analytics
- Behavioural economics
- Business Partnering
- Cyber Security
- Diversity
- Engagement strategies
- FinTech
- HR Services
- Leadership
- Learning & Development
- Operating models
- Predictive marketing
- Procurement services
- Referral programmes
- Robotics
- Risk modelling
- Salaries
- Scope expansion
- Student engagement
- University co-operation
- Trends
Filip Walkowicz
Site Director Kraków, Akamai Technologies
Jola Gantkowska
Director of Operations, Global Client Service Centres,
Alexander Mann Solutions
Andrew Wayland
Chief Technology Officer, Alexander Mann Solutions
Herve Hachet
Director, Amer Sports Finance Service Centre
Wojtek Karpiński
Centre Manager, Amway Business Centre, Europe
John Lyons
Centre Head, Aon Kraków
Magda Warzybok
Practice Director, Aon
Ewa Don-Siemion
Partner, CDZ Lawyers
Steven Swietozielskji
Vice-President, CIMA
Andrew Samu
COO, Disruption Banking
Crina Ilie
HR Director, Genpact Europe
Paweł Płaszczak
Founder, Gridwise Tech
Tomasz Brzostowski
Director, Global Service Centres, Hitachi Vantara
Alexandra Schmidt
Centre Director, HSBC Service Delivery Centre, Kraków
Paul Raddon
Head of Operations, Global Service Centres, HSBC
Philippe de Brouwer
Head of Independent ModelReview, HSBC Service Delivery Centre, Kraków
Zoe Davis
Chief Procurement Officer, IAG
Przemek Roth
COO, IAG GBS, Kraków
Sławek Kumka
Head of IBM Software Lab, Poland
Eoin McCoy
Head of Global Service Centres, IG
Jarosław Górniak
Dean of Philosophy, Jagiellonian University
Beata Osiecka
President, Kinnarps Poland
Szymon Malecki
Managing Partner, Malecki Executive Search
Anna Smykowska
Head of HR Services Centre, Pearson
Marcus de Vasconcelos
Director, International Assignments,
Philip Morris International
Jeff Azoudis
Senior Manager, Philip Morris International
Romek Lubaczewski
Partner; SSC Advisory Lead, PwC
Ruchir Verma
Head of Regional Finance Centres, Zurich Insurance
5:15 PM – 9:45 PM – ASPIRE 4 ALL 2018
5:15 – 5:55
Registration & Welcoming Drinks
- Please note we will be serving drinks during registration.
- This is an opportunity to explore our exhibition pavilions.
TITLE
SPEAKER
6:00 – 6:05
Introduction
Andrew Hallam,
General Secretary, ASPIRE
Romek Lubaczewski,
Partner, PwC
6:05 – 6:10
Official Welcome
Prof. Jacek Majchrowski,
Mayor of Kraków
6:10 – 6:55
The Science Delusion: Ten dogmas that stop us exploring the way the world really works
Rupert Sheldrake, Controversial scientist and author; inventor of the theory of morphic resonance; this is the talk that was banned by TED.
6:55 – 7:30
Letting go of our fear: a blind man’s insight into expanding our perceptual toolbox
Daniel Kish, blind from an early age, Daniel has learned to use echolocation to “see”. His Ted Talk has been viewed by nearly one and a half million people
7:30 PM – 8:00 PM – INTERVAL
8:00 – 8:35
So what’s wrong with paying people not to work?: 10 reasons Universal Basic Income is the future
Halldóra Mogensen, Pirate, poet, dreamer; Chair of the Icelandic Pirate Party; Campaigner for Universal Basic Income.
8:35 – 9:00
In the eye of the storm: a life at the edge of oblivion
Denis Urubko, World famous mountaineer; one of the few people to have climbed all of the World’s 14 peaks over 8,000 metres.
9:00 – 9:15